The Patient Centered Medical Home (PCMH) is a quality of care model that involves a patient and his/her personal physician. It focuses on care coordination, building care relationships and encouraging patients and their families toward self management. The medical home physician leads the team that provides preventative care for all its patients as well as chronic care management. The medical home patient takes accountability for their own health care. They stay informed and participate in the active management of their own preventative care and chronic care management. The benefits of the Patient Centered Medical Home include improved access to high-quality care and focus on the individual patient as a partner in overall health care.

The Patient Centered Medical Home model provides the setting for comprehensive patient care and includes the following:

Partnership – the responsibilities of the patient, the provider and the provider’s staff are outlined to ensure quality care and encourage an ongoing relationship between the provider and their patients

Communication – the assurance of open communication among patient and their health care provider that will reduce gaps in care and duplication of tests and procedures

Access to Care – the extension of office hours and implementation of same day appointments will enable patients to have greater access to a clinical decision maker

Patient Focus – the needs of the patient are always first, through all stages of life

Self-Management – the patient is engaged in their health care management

Care Coordination – the patient is assisted in navigating the complex medical system and specialist referrals

Community Services – the linkage to activities that help patients and their families connect with community resources and services

Technology – the adoption of technology in the provider offices

· Patient Registries – monitor adherence to tests and treatments

· e-Prescribing – encourages safe and efficient prescribing practices

For Patients

For Providers